Privacy Policy

Privacy Policy

Introduction

Welcome to https://hood-dent-removal.autobodyshop-talk.com (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Law on the Protection of Personal Information (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Website content and functionality
  2. Applications and services offered by us
  3. Interactions through email, phone, or text communications
  4. Links to third-party platforms on our site (note that these platforms have their own privacy policies)

Processing Activities

When you engage with us in the following ways, we may collect and process your personal data:

  • Creating an account on our platform
  • Making purchases or transactions through our services
  • Subscribing to newsletters or promotional emails
  • Communicating with our customer support team
  • Providing feedback or participating in surveys

Personal Data Collection

We gather various types of personal information, including:

  1. Account Information: This includes user names, email addresses, and passwords used for account registration.
  2. Payment Information: Details related to payment methods you use for purchases, such as credit card numbers, expiration dates, and CVV codes.
  3. Financial Information: Data connected to your transactions, including transaction amounts, frequencies, and billing addresses.
  4. Purchase Information: Records of products or services purchased, order histories, and associated shipping details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when using our services or visiting our websites.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users to enhance our platform.
  8. Social Media Information: Details obtained from social media platforms when you interact with us through such channels.
  9. Product Information: Any data you provide about your interests, preferences, or product features of your choice.

We collect this data through various means: user input forms, website analytics tools, browser cookies, and third-party services.

Cookies

Cookies are small text files stored on your device when you visit our website. We use them for the following purposes:

  1. Strictly Necessary: These cookies enable core features like logging in and navigating through our site.
  2. Preferences: They remember your preferences, such as language settings and display choices.
  3. Analytics: Analytics cookies help us understand user behavior to improve our services.

You can control non-essential (tracking or marketing) cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your personal information.

Security Measures

To safeguard your personal data, we have implemented robust security measures:

  • Encryption of data during transmission and storage
  • Engagement of secure third-party processing partners
  • Regular security audits and updates to our systems

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children, and you should ensure that any data provided by minors is done with proper parental consent.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, and erasure of your data
  • Restriction or object to the processing of your data
  • Data portability rights
  • The right to withdraw consent
  • Right to non-discrimination (in certain cases)

To exercise these rights or for data-related inquiries, please contact our Privacy Officer at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your personal data: